Technical Support Specialist of all levels (ENG+RU)

  • žena1
  • muž1
  • na pohlaví nezáleží1
  • angličtina
  • ruština

Pracovní náplň

Solving client’s queries (written form)
Help to our clients with configuration; help them to understand system set up etc.
Close cooperation with developing team
Creating technical documentation
Ad hoc tasks


Stable background and experience of our international projects
Gaining a new experience and knowledge
Possibility for your career development
5 weeks of paid vacation per year
Fruit/vegetable days and refreshment
Language courses, company events, teambuildings
Multisport card (one free entry per day to the sports facilities and activities however you like)
Relaxation areas (table football, PlayStation etc.)
Offices near I.P. Pavlova station


Excellent knowledge of English and Russian language both in written form
Empathy, strong client orientation - very pro-customer-oriented personality
Knowledge of Internet services (DNS, HTTP, SMTP, ...), TCP / IP protocol
Experience in technical support is an advantage
Strong work ethic
Accuracy, logical thinking, the ability to identify and follow priorities
Familiarity with HTML/CSS/JS etc. (don’t need to develop, but need to understand)


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